Terms and Conditions

UK Pain Clinic – Advanced Physiotherapy & Rehabilitation
Last Updated: [07-04-2025]

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the UK Pain Clinic website (https://ukpainclinic.com) and our services. By accessing or using our website or booking any services, you agree to be legally bound by these Terms. If you do not agree with these Terms, please refrain from using our website or services.

2. Clinic Information

  • Clinic Name: UK Pain Clinic

  • Email: info@ukpainclinic.com

  • Phone: 07444 255 4397

  • Clinic Address: 77 Southampton Row, London WC1B 4ET, UK

3. Use of the Website

  • The content of this website is for general information purposes only. We may change the content at any time without notice.

  • We aim to keep the website functional and accurate, but we do not guarantee its completeness, reliability, or availability at all times.

  • You are responsible for ensuring that any information you provide is accurate and current.

4. Booking and Appointments

  • Booking a consultation or physiotherapy session with UK Pain Clinic constitutes an agreement to receive our services.

  • You must provide accurate personal and medical information for proper treatment planning.

  • We reserve the right to decline, cancel, or reschedule appointments at our discretion due to unforeseen circumstances or clinical appropriateness.

5. Cancellations and Refunds

  • Cancellations must be made at least 24 hours prior to your appointment to avoid cancellation charges.

  • If you cancel less than 24 hours in advance, a cancellation fee may apply.

  • Prepaid packages are non-refundable once partially used. Refunds on unused sessions may be subject to admin fees.

6. Pricing and Payments

  • All prices are listed in GBP (£) and include applicable taxes unless stated otherwise.

  • Payment is required at the time of booking or at the clinic prior to treatment.

  • We accept major debit and credit cards. Additional fees may apply for missed or late payments.

7. Medical Disclaimer

  • All information on this website and in our clinic communications is for informational purposes only and is not a substitute for professional medical advice.

  • You should consult with a qualified healthcare provider for any specific medical concerns.

  • UK Pain Clinic and its staff will not be held liable for outcomes resulting from improper use of the information provided.

8. Client Responsibilities

  • Clients must follow physiotherapist advice and treatment instructions for best results.

  • Any change in medical history or symptoms must be disclosed prior to treatment.

  • You must notify your therapist of any discomfort, pain, or adverse reactions during treatment.

9. Intellectual Property

  • All website content, including text, images, graphics, logos, and design, is the property of UK Pain Clinic unless otherwise stated.

  • You may not copy, reproduce, or distribute any content without written permission.

10. Privacy and Data Use

  • Use of personal data is governed by our Privacy Policy.

  • By using our site or services, you consent to our data collection and use practices.

11. Limitation of Liability

  • UK Pain Clinic will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services.

  • Our liability for direct claims will not exceed the amount paid by the client for the specific session or service.

12. Modifications to Terms

We may update these Terms at any time. Changes will be posted on this page and are effective immediately. Continued use of our services implies acceptance of any updated terms.

13. Governing Law

These Terms are governed by and construed under the laws of England and Wales. Any disputes shall be resolved under UK jurisdiction.

14. Contact Us

For any questions regarding these Terms and Conditions, please contact us at:

Thank you for choosing UK Pain Clinic – we are committed to providing safe, effective, and respectful care to every patient.

Terms and Conditions